Knowledge Base

FAQs

• Can I use my chimney after a chimney fire?
• How does a chimney sweep clean my chimney?
• I heat with gas. Should my chimney be checked too?
• If I have birds in my chimney what should I do?
• Should I use chemical chimney cleaners?
• What could be wrong with my chimney?
• What do I do if my fireplace smells?
• What is a spark arrestor?
• What is level 3 creosote?
• What is the white discoloration outside of my chimney?
• What stainless steel liners require insulation?
• What to do I do if lightning strikes my chimney?
• Why is it important to have a CSIA certified chimney sweep?
• Why is smoke coming into my house?

Show all articles ( 6 ) Collapse Articles

General Information

• Chimney Safety Education and Tips

Other

• My chimney is dirty
• My chimney is leaking

Smell Issues

• My chimney smells bad

Smoke Issues

• When I build a fire in the upstairs fireplace, the basement fireplace smokes
• Why is smoke coming into my house?

Visible Issues

• There are stains on my ceiling